Sports / Casino
At 77 abc, we are clear about what data we collect from your account, how it is used, and the steps you can take to review or correct it. Access to our platform depends on your local law and eligible regions, and this policy applies wherever that access is permitted.
When you register an account with us, we collect the information you provide directly — your name, contact details and any payment identifiers linked to your wallet or bank transfer method. For members using bKash or Bank Transfer, transaction references are stored against your account record for dispute resolution and account reconciliation purposes only. We do not sell your data to third parties, and we do not use it for purposes unrelated to running your account or responding to your queries. We also collect technical data — device type, browser session identifiers and IP address — to keep your account secure and to detect unusual access patterns. Cookies help us maintain your session state so you do not have to log in repeatedly on the same device. Retention periods vary by data type: transaction records are held for as long as required by the applicable rules in your jurisdiction, while session data is cleared more frequently. The specifics of what is retained depend on local law and the eligible region under which your account is held. If you have a question about a particular record, the support routes on this page are the right place to start.
This policy covers the data 77 abc processes directly through your account. It does not extend to third-party services that operate independently of our platform — including payment gateways, external game content providers or any site you reach by following a link away from 77 abc. Understanding the boundary between what we control and what we do not is important before you share information anywhere connected to your account.
Data entered during registration, login and account settings changes falls fully within this policy. That includes your email, contact number and any profile detail you update through the account panel on our site.
Payment references generated when you use bKash or Bank Transfer are stored in your account history. We hold these for reconciliation and query purposes; the payment processor operates under its own terms separate from ours.
Browsing and session data collected while you navigate the lobby, read policy pages or interact with game categories is covered here. This data is used only to maintain session state and improve navigation — not for profiling.
Game studios, external analytics tools and any linked service not operated by 77 abc have their own privacy terms. We do not control what those services collect once you interact with them, so reviewing their policies separately is sensible.
Your account record is not a black box. If you want to know what data we hold against your account, you can submit a request through our support channel and we will identify the relevant records. If any detail is incorrect — a wrong contact number, a mismatched name — you can update it directly in your account settings or ask support to make the correction on your behalf. Where data was collected on the basis of your consent and that basis no longer applies, you can ask us to remove it, subject to any retention obligations that arise from your local law or from transaction records we are required to keep. Response times depend on the nature of the request and the volume of queries we are handling at that time; we do not publish a fixed SLA, but we do acknowledge receipt of every request. For account-level concerns that are not resolved through the standard support route, this page lists additional contact paths below.
Submit a data access request through our support channel. We will identify the records held against your account and share them in a readable format, subject to identity verification steps shown in our account portal.
Update your name, contact number or email directly in your account settings. For fields you cannot edit yourself, contact support with the correct information and we will action the change after verifying your identity.
If you are unsure how a specific piece of data — such as a bKash transaction reference or a session log — is being used, ask us directly. We will explain the purpose and the retention period that applies to that data type.
For broader concerns about how your account data is handled, reach our support team through the contact routes published on this page. We treat data queries with the same priority as account access issues.
If this policy raises a question you cannot resolve by reading it, or if you need to make a formal request about your account data, use one of the contact routes below. We do not invent operating hours or response-time commitments here — reach us through a published route and we will respond to your query in the order it is received.
Open the chat widget from any page on our site while signed in. Describe your privacy question or data request and a support agent will pick it up. This is the quickest route for account-specific queries.
Send your data request or policy question to the support email address published in your account help section. Include your registered contact number so we can verify your identity before accessing account records.
The help section inside your signed-in account lists published policy documents and links to the contact form. Start there if you want to read the full policy text or submit a structured data request.
We approach data handling as a practical account-care matter, not an abstract compliance exercise. The choices we have made about storage, cookies, retention and access reflect what your account actually needs to work securely — and what you are entitled to ask us about at any point.
Cookies on our site maintain your login session and remember your account preferences between visits. We do not use cookies to build advertising profiles. You can manage cookie settings through your browser, though doing so may affect how your session behaves on mobile.
Access to your stored account data is restricted to the personnel who need it to handle your queries or process your transactions — including bKash and Bank Transfer references. We do not share login credentials or transaction details with anyone outside that scope.
Transaction records linked to bKash deposits or Bank Transfer payments are kept for the period required under the rules applicable to your eligible region. Session and behavioural data is cleared on a shorter cycle. The exact period for your account type is available on request.
When we update this policy in a material way, we post notice in your account notification area before the changes take effect. Continuing to use your account after the effective date means you have seen the updated terms — check notifications regularly.
These are questions we hear from account holders who want to understand what data we hold and what they can do about it. If your question is not here, the support routes above are the right next step.
We collect the details you enter during registration — name, contact number, email and any payment identifiers you link to your account. For bKash or Bank Transfer transactions, we also store the reference numbers generated by those payments against your account record.
Yes. Submit a data access request through our live chat or the email address in your account help section. We will verify your identity using the contact details on your account and then share the relevant records with you in a readable format.
Retention depends on your eligible region and the local rules that apply to it. bKash and Bank Transfer transaction references are kept for as long as those rules require. If you want the specific period for your account, contact support and we will confirm it.
We do not sell your data. Game content is served through studios whose software runs in the lobby, but your personal account details are not passed to them. Payment processors handle the technical side of bKash and Bank Transfer separately, under their own terms.
Open your account settings page to update fields you can edit directly — contact number, email and display preferences. For fields that are locked, contact support with the correct information and your registered contact number so we can verify and update the record.
You can request removal of data we collected on a consent basis. Some records — particularly transaction references tied to bKash or Bank Transfer payments — may be subject to retention obligations under your local law. Support will confirm what can be removed and what must be kept.